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FAQs

Your questions, answered.

Get to know our approach to plant care, green-space design and ongoing management, from your first assessment to the details of your care plan.

Getting started

Coverage, assessments and your first visit.

What does TerraFormLife do?

We bring green-space design, plant-specific care, plant health and ongoing management together. Our Plant & Space Specialists consider plants, pots, placement, growing conditions and your goals as part of one service.

Explore all services

Which locations and properties do you serve?

Our current service area is Gurugram. We work with homes, apartment balconies, terraces, villas, offices and residential societies. Share your locality and property details so we can confirm availability.

How do I book my first visit?

Complete the booking form with your name, mobile number, locality, property type, approximate plant count and what you need help with. Our team will call to confirm a slot for your first visit. Submitting the form does not reserve a visit time.

Book first visit at ₹299

What does the first visit cost?

Your first visit is ₹299 + GST (regular ₹599) for up to 20 plants, paid after the visit. It includes a health check-up, pruning, cleaning and your first Garden Health Card, with no obligation to take a plan. One trial visit per household.

Design & plant care

A plan for your plants and the space around them.

Can you help design a balcony or terrace from scratch?

Yes. Our green-space services cover plant selection, pots, stands, placement and installation. We consider the available space, light, how you use the area and the look you want to create.

See green-space design services

Can you work with the plants and pots I already have?

Yes. Tell us what you already have and what you would like to improve. The assessment helps identify care needs, placement changes and any recommended additions or replacements.

Do all plants receive the same care?

Care is based on plant type, soil, sunlight, water, humidity, nutrition, pot size and season. Your specialist uses these conditions to recommend a suitable routine.

Explore plant-specific care

Is seasonal care included in the plans?

No. The monthly plans cover regular plant care. Seasonal care, such as seasonal plantation, is an add-on we quote and charge separately, only with your approval.

See seasonal add-ons

Plant health & specialists

Understanding problems and planning the next steps.

Who is a Plant & Space Specialist?

A Plant & Space Specialist considers both horticulture and the design of your space. Their role includes assessing plant health and growing conditions, recommending care, and considering pots, stands and placement.

Learn about our approach

Can you help with yellow leaves, pests or unhealthy plants?

Yes. Plant health services include assessment, pest inspection, treatment recommendations and recovery plans. Describe the problem when requesting an assessment so the team understands what needs attention.

Explore plant health services

Can every unhealthy plant be saved?

Recovery depends on the plant’s condition and growing environment. An assessment can help identify a suitable course of action. When recovery is not practical, we can discuss a suitable replacement, charged separately with your approval.

Plans, visits & add-ons

Choosing services and understanding the scope.

How do I choose a plan and visit frequency?

The right plan depends on plant count, property type and the care required. Compare the starting packages, then discuss the visit frequency and scope with the team after your assessment.

Compare Plans & Pricing

Are plants, pots and treatment materials included?

Plants, fertilizers, pesticides, soil, pots and other materials may be charged separately. Ask the team to confirm the service scope and material charges when discussing your plan.

Can I request a one-off or custom service?

Yes. Add-ons include repotting, soil replacement, pest control, new installations, seasonal plantation, drip irrigation and vacation plant care. Share your requirement so the team can discuss scope, availability and pricing.

View all add-on services

How do I request a schedule change or discuss a missed visit?

Contact the team with your name, phone number and visit details. They can review the request and confirm the next available arrangement. Changes are not scheduled automatically through this website.

Request a callback

Reports & technology

Clear information about care and recommendations.

What does a digital plant care report show?

The sample report shows plants cared for, completed activities, health observations, treatments due, design recommendations and the next visit. It illustrates how care updates can be organised in one place.

View the sample report

Is the dashboard on this website my personal report?

The dashboard and report currently displayed on the website are previews with sample information. They are not linked to your property or a personal customer account. Contact the team about updates for your own service.

Does technology replace the specialist?

No. Technology supports records, observations and decision-making. Plant care and treatment recommendations still need a specialist’s assessment of the plant and its environment.

Still have a question?

Tell us about your plants or your space. Our team can help you understand the next step.